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/{customer-id}

get
https://{adapter-api-gateway-hostname}/

Returns a customer's profile data for use in Medallia Conversations' reporting interfaces. All fields returned by the adapter are optional. The adapter returns whatever it can, and it may return an empty response.

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Path Params
string
required

An identifier unique to the customer, such as phone number, email, or other channel-specific value. For phone numbers, the ID must be in E.164 format.

Query Params
string
required

The access token is a shared token defined when creating the channel adapter in Medallia Conversations. It is free-form text, but Medallia recommends using a cryptographically-secure token such as a UUID or other random nonce value.

Responses

401

Unauthorized.

404

A customer profile for the customer id provided was not found.

Updated 5 months ago

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Updated 5 months ago

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